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Communication Skills & Pharmacy Technicians

by on October 15th, 2019 in Articles Career Training News Pharmacy Tech Training

Image of pharmacy tech stocking medications on shelf looking at camera smiling. Text over image reads: "Communication Skills & Pharmacy Techs"

Pharmacy technicians must have a wide range of technical skills and specialized knowledge to carry out their duties. But being able to effectively communicate with customers and patients continues to be one of the most important skills.

This is especially true because of the increasing demand for pharmacy technicians. Job growth for pharmacy tech positions is expected to increase by 12% by 2026. While this means that there is an opportunity for career advancement, there will also be a lot of competition. Clear and insightful communication could mean the difference between a promotion or not.

Pharmacy technicians must interact with patients that may have many questions and concerns about their prescribed medications. Some patients may be confused or frustrated. Because pharmacy techs work in one-on-one customer-facing settings, it is crucial that they develop and demonstrate strong interpersonal skills.

At Ayers Career College, our pharmacy tech training program prepares students to successfully overcome the challenges they will encounter in working life, including potential communication issues. We train our students in several key areas, such as:

  • Providing technical, administrative, and clerical support to pharmacists
  • Mixing and repackaging medications
  • Delivering drugs to patients
  • Accurately and thoroughly maintaining patient records to deliver proper dosages, while avoiding issuing unsafe medications
  • Assisting patients that are trying to interpret medical instructions while not feeling well
  • Treating patients and colleagues in a kind, professional manner

Pharmaceutical employers are always on the lookout for effective communicators. At Ayers Career College, you can become a pharmacy tech in less than a year. If a career as a pharmacy technician sounds like a good fit for you, check out our pharmacy tech training program. Contact us today if you’re ready to start working towards your new career.

Women in HVAC: Your Rewarding Career in the Trades

by on October 4th, 2019 in News

Image of a woman HVAC tech wearing work gloves holding a paper that says HVAC. Text over image reads "Women in HVAC"

HVAC offers an exciting career path for women.  If you have ever considered a job in the skilled trades workforce, here are some of the reasons to take the plunge into the rewarding HVAC field.

Great Career With Short Training Time

It only takes months of training to start earning money as an HVAC technician. If years of schooling has never appealed to you, training in HVAC can help you move forward quickly into a meaningful career.

In-demand Jobs

Women currently make up only 1.4% of the current HVAC industry. With skilled labor shortages, HVAC is one of the most in-demand careers on the market. In fact, the job outlook for HVAC careers is expected to grow 14% before 2024–double the typical growth for most industries.

Steady Work

Women know it is important to have a reliable income–HVAC work can be the perfect path to this kind of stability.  The majority of HVAC technicians are employed full-time and have access to steady work throughout the seasons. Regular weekday hours are common, although busy heating and cooling seasons may provide opportunities for overtime or odd-hour work.

Variety and Creativity

Most HVAC techs find that each day is different from the one before.  As an HVAC technician, there may be multiple service visits to different locations on the same day. There may be chances to stay at the same job site for several days at a time.  Opportunities for both indoor and outdoor work abounds. While the skills needed may remain the same from job to job, each project presents unique opportunities for problem-solving and creative thinking.

Great Pay in a Rewarding Field

HVAC technicians make an average of $45,110 per year.  And with additional training and certifications, it’s possible to grow your career in the HVAC field throughout your professional life.  In fact, the number of women who own and manage their own HVAC businesses has never been higher.

Get Started as an HVAC Technician

If you’re interested in learning more about the wonderful opportunities and benefits of a career in HVAC, the admissions office at Ayers Career College can help you get started.

To learn more about our HVAC Technician programs, contact us today. Give us a call us at 1-800-317-0131 or stop by our campus in Shreveport.

A Career as an Electronics Technician

by on September 18th, 2019 in Articles News

Looking into a career as an electronics technician can come with a lot of questions. “What does an electronics technician do?” “What careers are available?” “Are there even jobs available?” Good news; We can answer all of these questions and help you understand if this may be a carer path for you!

“What does an electronics technician do?”

The first thing to know, electronics technicians are not electricians, though they do often work with wiring and electricity. Electronics technicians cover a relatively wide array of jobs within the technology/electronics field. This will give you many options to choose from and find a career you are passionate about.

“What Careers Are Available?”

1. Central Office Technician

These workers install the “guts” of a central hub or office in many businesses. Their main duties include setting up and maintaining switches, fiber optic cables, and routers in an office setting. Businesses that feature call centers and telecommunications hubs often employ technicians to help manage send, process, and amplify data from telephone, Internet, and cable connections.

2. PBX Installer and Repairer

You would be setting up private branch exchange (PBX) switchboards for call centers and other businesses that need to juggle a large number of phone lines. PBX installers connect telecom equipment to communications lines, including installation and testing of frames, supports, power systems, alarms, and software. They also may work with voice-over-Internet Protocol (VoIP) technology, as well as Internet connections and network applications.

3. Headend Technician

Cable and television companies employ Headend Technicians, who work in a similar capacity to Central Office Technicians. Headend technicians often work at distribution centers.

4. Station Installers and Repairers

The most common electronics technician job, Station Installers and Repairers, install telecommunications equipment including cable TV and satellite equipment, home theater equipment, and other electronic home and business devices. Their duties also include testing lines and diagnosing problems.

“Are there jobs available?”

This is an area that will continue to need new workers to fill positions. Instructors in our Electronics Technician program have years of real-world experience and know what employers in the area are looking for. With their instruction and guidance, electronics technician students learn and develop the skills necessary to get started in this growing field of technology.

Want a bit more information, or just ready to jump in and get started? Fill out the form you see on the top this page, and we’ll get in touch with you to discuss your enrollment options!


Exploring a Career in the HVAC Industry

by on September 10th, 2019 in Articles News


It’s no secret that choosing a job in the trades is a smart career choice. Research from Explore the Trades shows that trade jobs are high-growth and offer high wages. HVAC is a rising star in the trades industry. The tremendous growth rate and excellent pay makes it an attractive option for any skilled worker. Our cheat sheet will help you determine if this is a career path for you!

WHO: Who Makes a Great HVAC Technician?

A review of the career field shows that HVAC Technicians typically do not need a college degree. It is possible to receive credentials by taking short-term certification classes. It is a plus, if you have previous experience with a variety of power tools or electrical systems is a plus.

WHAT: What Do HVAC Technicians Do?

According to the US Bureau of Labor Statistics (BLS), you can expect to work installing, maintaining and repairing heating and cooling systems for buildings ranging from homes, schools, major factories, and industrial buildings. Specific tasks vary from using blueprints to set up a system to inspection and replacement of worn or broken parts.

WHERE: Where Do HVAC Technicians Work?

Data reports show that HVAC technicians have very steady employment working for manufacturers, contractors, and construction companies. In addition, approximately 10%  of technicians are self-employed. An interesting new career possibility in the field is the growth of nanotechnology and similar precision-based work which relies on HVAC systems  to keep their workrooms consistant.

WHY: Why Should I Become An HVAC Technician?

With average wages of over $45,000 and the nationwide addition of nearly 40,000 new jobs by 2024, there has never been a better time to launch your career as an HVAC Technician.

Still not sure if this is the right job for you? We’d love to speak you! Make sure to request for more information and one of our admission representatives will contact you shortly!

Becoming a Phlebotomist

by on September 3rd, 2019 in Articles News

Phlebotomy – What is it?

Phlebotomy is the practice of drawing blood for different lab tests, blood transfusions, or in blood donation centers. Phlebotomists can find work in a variety of different settings. Laboratories, private practice doctors offices, blood donation centers, and State or federal hospitals are just a few options.

As a Phlebotomy Technician, your role may also include maintaining test tubes, medical instruments, and labeling blood. You will get both laboratory and clinical experience. Your ability to make patients feel safe and comfortable will not go unnoticed. For most patients, needles are not their best friends, but they will be grateful to anyone who can draw their blood on the first try.


Our Phlebotomy Technician Course is for professionals that want to gain advanced skills and ultimately obtain their national certification. The Phlebotomy Certification course at Ayers is a 5-week, 60-hour program. Our course prepares you to take the National Association for Health Professionals Phlebotomy Technician Certification exam. You’ll also be able to submit your application to the Louisiana Board of Medical Examiners for a State License.

Room to Grow

As a Phlebotomy Technician, you can use your certificate as a stepping stone to other health care careers, such as becoming an RN (Registered Nurse) or an MLT (Medical Lab Technician). Current statistics project that the employment of Phlebotomists will increase by 25% from 2017 to 2027. This rate is much faster than the average for other occupations. According to the U.S. Bureau of Labor Statistics, the average salary for a phlebotomist is $31,000.

Start Your Career

Ayers Career College has been in business since 1953, and has helped thousands of students train for successful careers in healthcare. Not only do we offer flexible scheduling options, but we also offer full-time assistance for job placement after graduation. Financial aid help is also available for qualifying students.

Begin a successful career by earning your Phlebotomy Certification at Ayers! Request free information today, or give us a call at 318-868-3000.


CompTIA Certifications: Is it Worth it for Your Career?

by on August 9th, 2019 in Articles News

If you work in an IT field – or hope to at some point – you need to be familiar with CompTIA certifications. They are the standard measure of competence that should be included on every IT resume.

Many experts have worked in IT for years without ever completing the certifications, but they only limit their options. Even if you have passed a test or two, there may be benefits that you are overlooking. No matter who you are, these are some of the key things continuing your education through CompTIA can do for you.

Focus Your Learning

One thing is certain with a career in IT: you will always be learning. Whether you are looking for a first job, are trying to change careers or you are a seasoned veteran, CompTIA certification can serve as a focal point for your learning. Keeping up with the ever-present changes in technology means continuing your studies no matter what. The A+ and specialty curriculum are regularly updated to make sure what you study remains pertinent to the field. This can help you find strengths and weaknesses to further expand your knowledge and skills.

The Good Jobs Demand It

CompTIA offers many different official certifications, but trying to get a professional level IT job without at least the basic A+ on your resume is next to impossible. Large companies often use it as an initial screening to see which resumes get the trash pile. Government positions almost universally require these certifications for hire, and those jobs account for a huge percentage of career-level positions. If you want your IT work to come with health benefits, vacation, retirement and stability, you need CompTIA to get your foot in the door.

Discover or Expand a Specialty

Like any field, IT professionals are worth more when they specialize. Work experience can help you determine if you prefer networking, security or any number of other particular expenses, but exploring specialty certifications will really give you an idea of how deeply you really want to explore a niche IT avenue. Once again, the certification training is a starting point to open doors to truly expert levels of practice that can easily mean a difference of tens of thousands of dollars a year.

Join a Community

Many people build lifelong relationships during their higher education. While CompTIA certifications present a very different environment than college or other formal training paths, it will still lend you to interact with people who share your skills and interests. This can be great for you socially, building important friendships and partnerships, but it is crucial professionally. Networking is the most important part of developing your career in the modern world, and this holds especially true in technology-related fields. You’ll be surprised to see how valuable your friends and contacts can be even if you’ve never met them in the flesh.

There is little reason to put off completing your certifications. Courses and tests are more affordable than ever, and there are plenty of ways to work around your existing schedule. Take a look at some of the different paths to plan the right one for you and get started with the next, more successful, part of your professional life.

Where Do Pharmacy Technicians Work?

by on August 6th, 2019 in Articles News

Top 3 Places for Exciting Career Opportunities

As a Pharmacy Technician, you will have a variety of career options available to you upon graduation. From large retail pharmacies to private pharmacies and even hospitals, the skills you have learned through your classes will transfer well to many different professional settings. Here are a few places you can find employment…and the pros and cons of each. Talk with your Career Advisor! Together we can help you pinpoint the best employment options for you!

Hospital Pharmacies

Traditional hospitals and clinics have their own in-house pharmacies. Some hospital pharmacies provide services only to physicians and other medical professionals who work within the hospital. They are often found filling prescriptions for patients in a fast-paced work environment. You may also see hospital pharmacies that are open to patients as well.

Pros and Cons

Hospital Pharmacy Technicians have a variety of responsibilities, from appointment scheduling and filling prescriptions to billing assistance. This keeps the job exciting and provides a variety of work experience and knowledge. With that increased experience comes increased responsibility, which means that this type of job can be more stressful than retail technician positions.

Private Pharmacies

Private pharmacies are owned and operated by individuals or families and run like many other small businesses. These businesses hire Pharmacy Technicians to fulfill many of the same duties they would perform in a retail or hospital setting, but often on a smaller scale.

Pros and Cons

Private Pharmacy Technician jobs do not always offer the same advancement opportunities as positions at larger retailers do. This means that one working at a privately owned pharmacy would likely have to transfer to another store in order to obtain more responsibility. However, there are benefits that come with working for a smaller pharmacy such as a predictable work schedule and greater familiarity with the regular customer base.

Retail Pharmacies

Retail pharmacies are the most common places for Pharmacy Technicians to work. These pharmacies are often located inside large grocery stores, but many are part of a standalone pharmacy chain, such as CVS or Walgreens. Working at a large retail pharmacy is often the best choice for new graduates since it provides the opportunity to learn the most common types of responsibilities in the field.

Pros and Cons

Large retail pharmacies tend to offer competitive pay and have high-quality training programs, making them especially appealing to new Pharmacy Technician graduates. There are plenty of opportunities for advancement, including team leader and management positions. Working at a chain retailer means that you can easily apply for a transfer to work in another city or state if you ever have to move. The downsides of working at a larger pharmacy include demanding hours, long shifts and hectic seasonal working conditions. Many retail pharmacies offer special promotions during flu season, during which time they see a surge in business from people seeking the flu vaccine and filling their prescriptions.

Knowing the options available to you upon graduation makes it easier to make an informed career choice. Many Pharmacy Technicians choose to work in multiple settings throughout their careers. Whichever setting you choose to work in, it is a good idea to develop flexibility and the ability to work in multiple settings to make yourself more marketable as a Pharmacy Tech.

If you’re ready to take the next step towards a career as a Pharmacy Technician, the right training makes all the difference. Learn how Ayers Career College can help you reach your career goals! Fill out the form you see on this page, or give us a call at 1-800-317-0131.

Financial Aid: Keeping It Simple

by on August 1st, 2019 in Articles News

Understanding Your Options when Paying for Training

Applying for federal financial aid can be intimidating, to say the least; especially if it is your first time. We understand there can be a lot of questions you need answered and understanding how the process works can be vital to your success. We want to keep it simple and give you the tools you need to take the next step. Here are the first 6 steps to take to get you started.

1. Know about FASFA

Free Application for Federal Student Aid or FASFA is the form a college student is required to fill out in order to receive any form of federal financial aid to pay for their schooling. The FASFA deadline varies from state to state and funding works on a first-come-first-serve basis. Check with your school to find out deadlines.

2. Research Grants and Scholarships

Grants and scholarships are types of financial aid that do not need to be paid back. Grants can be offered by the federal government, your school or private foundations. On the other hand, scholarships are merit-based. This means that you must meet a set of criteria in order to be considered for the scholarship. They can be awarded by private foundations or by your school. Check with your school to see a list of available scholarships.

3. Understand Loans

Loans can be an option, but unlike grants and scholarships, they must be repaid. Students do not have to pay while attending classes, however, they are required to begin repayment six months after graduation or after they stop attending school. Most loans are also subject to accrue interest over time.

4. Learn about Tuition Reimbursement

Some companies offer tuition assistance to cover some or all of your schooling costs as it relates to extended work knowledge and education. Check with your current or potential employer to see if they have a tuition reimbursement program in place.

5. Find out if you’re Eligible

You can find out how much grant funding you are eligible to receive by utilizing the Net Price Calculator. This Net Price figure is used as an estimated calculation to provide an estimated cost of enrollment based on your Expected Family Contribution (EFC) and determine how much in Grant funds you are eligible to receive for the current award year.

6. Ask Ayers for Help

Speak with an Ayers Admissions Representative to ask about your personal financial aid options. They will be able to provide you with scholarship opportunities, due dates, payment, and financing options.

These steps will help you navigate the world of financial aid while attending school. At Ayers, we want to help you get the most out of your education. Please give us a call or contact us with any questions and we would be happy to help!

Why Do I Need an EPA Certification?

by on July 18th, 2019 in Articles Heating & Cooling Training News

More businesses are requiring potential candidates to have their EPA Certification to qualify for their positions. Having this certification is also a federal requirement for working with certain appliances. Those who go through the EPA certification process gain a better awareness of the laws and procedures that cover the handling of HVAC systems and chemicals.

There are several different categories of certification – EPA Section 608 Technician Certification, EPA Section 609 Technician Certification, R-410A Technician Certification, Indoor Air Quality Certification, PM Technician Certification, and Green HVAC/R Certification.

The type of certification you have will determine which kinds of appliances you are qualified to work on. Each certification is given by passing the EPA exam which is administered by an EPA-approved testing organization. You can choose to take one test for a specific certification or pass all three be certified to work on every type of appliance.

What Does Each Certification Mean?

The EPA Section 608 Technician Certification is the only section that has different types to choose from. You will need this certification to be able to work on building air conditioning and refrigeration systems.  This section offers 4 certifications types:

  • Type I Certification – Persons who maintain, service, or repair small appliances must be certified as Type I technicians.
  • Type II Certification – Persons who maintain, service, repair, or dispose of high or very high-pressure appliances, except small appliances and Motor Vehicle Air Conditioning (MVAC) systems, must be certified as Type II technicians.
  • Type III Certification – Persons who maintain, service, repair, or dispose of low-pressure appliances must be certified as Type III technicians.
  • Universal Certification – Persons who maintain, service, or repair both low and high-pressure equipment, as well as small appliances, must be certified as Universal technicians. (Type I, Type II, and Type III Certifications)

The EPA Section 609 Technician Certification is necessary to work on Motor Vehicle Air Conditioners and allows refrigerant purchases.

The R-410A Technician Certification is available for those who are already EPA Section 608 Certified. Technicians should already know the basics of air conditioning-refrigeration system installation before taking this training.

The Indoor Air Quality Certification gives technicians the ability to service, clean, and inspect the HVAC’s system.

The PM Technician Certification is only available to EPA Section 608 certified technicians. It contains all areas of acid and moisture detection, water removal, coil maintenance, and more.

The Green HVAC/R Certification is not an EPA required certification but is becoming more of a desire for many technicians because of the increasing demand for environmentally smart HVAC technology. This certification teaches how energy conservation can be used in the heating and cooling industry.

Contact Ayers Career College to learn more about EPA Certifications.

Say What?! When Medical Jargon is Appropriate to Use

by on May 14th, 2019 in Articles News

Medical terminology can be difficult for the average person to take in and understand. When trouble strikes, patients anxiously await information from medical staff. They rely on easily digestable information in order to make informed decisions about their healthcare.

As a medical professional, you need to be sure that you are using the appropriate terminologies at the correct times – and with the right people. The Medical Assistant program at Ayers Career College will help you to identify when medical jargon is appropriate to use.


A recent study published in the British Dental Journal stated that more than 30% of English speaking patients were unable to define simple medical terms such as “lesion” and “benign.” The inability to define these common medical terms shows that even when medical professionals think they are careful, they are likely causing more harm than they know.

A a matter of fact, 30% of English speaking survey participants thought that a biopsy was a confirmation of cancer. Here is an exaggerated example of how medical jargon can confuse patients and loved ones in an emergency room:

Medical Jargon: Abduction was done. Perfed appy evident, secondary hemiparesis noted. Complaints of chest pain, PQRST stat.

Patient’s Perception: Abduction!? AHH! I’ve been kidnapped by high-tech aliens!

Plain English: The patient needed to have a limb moved away from the midsection of their body.  They have a burst appendix that’s infected, partial paralysis is present. An evaluation of the chest pain will be done immediately.


Yes, patients should have a basic understanding of medical jargon. But you should be prepared to break things down for patients when describing conditions or procedures.

Medical Professionals: Need to be taught to speak to patients. Sometimes you may feel like you need to talk to patients like they are children, but you must remember that a person’s health and how they regard it can be a triggering subject. Do your best to be compassionate and ask them if they have questions while you are explaining.

Patients: Should have a general understanding of medical terms. Patients should prepare for their medical visits and ask questions, always.


Being a medical professional can be an esteemed and rewarding career. The Medical Assistant program at Ayers Career College will prepare you to talk to both patients and doctors throughout your career. We’ll prepare you for the exam room and the waiting room – and we’ll help you reach your career goals faster! Ready to get started? Call today for more information! 1-800-317-0131

This article was originally written and published in 2017 and was updated in 2019. 

Some Of The Companies That Hire Our Graduates Include